Course Details

Executive diploma in BPO Management

AL-Zagel (ZMCES) executive diploma in BPO management covers mainly essentials of management, methodology and technology aspects of BPO and e-customer relationship management. This course teaches the aspirants about the contracting of a specific business tasks, such as payroll, human resources or accounting to a third party service provider. From this course completion the candidates will be equipped to handle jobs in BPO segments dealing with several areas including management, business, insurance and medical transcription.

Course Duration

  • Fast Track :
    3 Months
  • Regular :
    6 Months

Exam Durations

  • Home :
    20 Days
  • Study Centre :
    3hrs / paper
  • Online Exam :
    2hrs / paper


12th Above

Work Experience

2 Year Minimum

Course Fee

USD 342/-